Self Storage FAQ

Coastal Mini Storage: Self Storage FAQ

Do you need a Self Storage FAQ to help you begin your self storage process? Look no further! Here at Coastal Mini Storage, we strive to make the self storage process as straightforward as possible, but we understand if you have some questions along the way. If you are new to renting storage, you may want to run through the basics before browsing for a storage unit. And if you are new to Coastal Mini Storage, we’ve compiled a list of the self storage frequently asked questions we get most. Hopefully we will answer all your questions below, but if we do not, please do not hesitate to give us a call or shoot us an email! Read through our definitive Self Storage FAQ to get started renting with Coastal Mini Storage today!

Rent Storage Units in Sneads Ferry NC!

Indoor Storage Units

Does renting storage units require rental protection?

Yes, we do require insurance when you rent a storage unit. You can either provide proof of your own insurance as you are checking out, or you can purchase one of our many insurance plans. We currently offer a few different options, so you can choose the best for your situation. Ask our storage experts which plan would be best for you.

Are locks provided/sold on site?

Yes, our storage facility sells storage supplies – including storage unit locks – on premise. At Coastal Mini Storage, we sell a variety of packing and moving supplies, including boxes, packing tape, furniture covers, box cutters and more!

How do I pay my bill online?

Navigate to the top of our website, and click on the icon labeled “Pay Bill”. From there, login and click on the storage unit in your account that you wish to pay the bill for. Additionally, you can also choose to prepay for your upcoming month’s bill. 

How do I reach someone after hours?

If you have an urgent issue after business hours, please call 910-327-2433 and press 1 to speak with a representative, or email our storage facility help center at You can also submit a contact form through our website’s contact page. Feel free to call or send us an email at any time!

Can I rent short-term?

Yes, we offer convenient month-by-month storage leases to allow for flexible rental space. You will never be stuck in a long contract. Rent for a month, a few months, or find your long-term storage solution with us. 

What discounts do you offer?

Currently, our storage facility offers a variety of storage discounts. Customers ages 65+ are eligible for our Senior Discount, 5% off your monthly bill. Active duty military members can receive 10% off monthly. Thank you for your service! Additionally, when you refer a friend, you and your friend both receive $50 off your next storage rental. To learn more, call or email our storage facility today!

Do you have movers?

No, currently our storage facility do not offer any sort of moving service. However, we list our Neighborhood Friends at a station in store, so our tenants can find local assistance with trusted businesses. Search through our Neighborhood Friends list to find movers within your area.

Do you have truck rentals?

No, currently our storage facility does not offer truck rentals.

Do you have storage auctions?

Yes, our storage facility does hold storage auctions. Auctions of storage units occur after fulfilling the state lien law procedure of someone who has not made a payment on their unit. Storage auctions aren’t our favorite side of the business, but they are a necessary part of it. Storage auctions will be held online at Simply visit the site, and entire the zip code of our storage facility to check-in on any of our current storage auctions.

Can I live or sleep in a storage unit?

No, and we strongly discourage it. Living in a storage unit is prohibited by various local and federal housing laws. Additionally, living in a storage unit is extremely unsafe. Storage unit doors lock from the outside and do not have running water to support a residence.

What storage unit size do I need?

Coastal Mini Storage offers a variety of storage unit sizes to meet any renter’s needs. Depending on the amount of items you are looking to store, how long you are looking to store, and what you are trying to store, different storage unit sizes might serve you better. Our online storage calculator can give you a storage unit size recommendation based on the objects you enter. Simply input any items you plan on placing in your storage unit, and this convenient calculator will provide you with an estimate as to how much storage space you will need. Use this estimate as a reference to selecting your correct storage unit.

When I rent online, can I access my storage unit right away?

Yes. When you rent a storage unit through our contactless storage rentals, you are able to access your storage unit immediately once you receive your confirmation email. The online rental process lets you choose your storage unit and pay for it within minutes – it’s that simple. Once the transaction is completed, you can move into your storage unit right away.

Can I access my storage unit at any time?

No, but our storage facilities do offer gate access outside of normal business hours. Our gate hours are 24hrs a day, 7 days a week.

Did We Answer Your Self Storage FAQ?

At Coastal Mini Storage, we don’t want there to be any confusion when you are entering a rental agreement with us. If you have a question that is not answered above, please call or email the Storage Sense office closest to you for a direct, professional response. We look forward to hearing from you!

Coastal Mini Storage in Sneads Ferry NC

Look no further if you’re seeking storage units that are both affordable and charming! Coastal Mini Storage, located in Sneads Ferry, NC has plenty of budget-friendly storage units available. We understand that finding the right storage container to fit your belongings, especially during a time of stress like moving, can be difficult. That’s why we offer many types and sizes of storage units for you to choose from so that you can find the perfect one for your possessions. Whether you’re renovating your home and need somewhere to put everything while construction is going on, changing residences and want a place outside of your new living space to keep things, or just trying to declutter—we have what you need! Call or email our storage facility today, or stop by in person and chat with the team of storage experts at Coastal Mini Storage!

Rent Storage Units in Sneads Ferry NC!